Bring in more traffic and optimize your customer experience to increase loyalty, return, and per customer revenue with a Small Business Audit. Find the gaps in your business that are turning away potential or returning customers.
Sometimes as a business owner, you are so deep in your business, that you can't see what others see.
An outside, professional perspective can give you insight and direction on what you can add, adjust, or eliminate in order to bring in more sales.
Robin Walker, experienced business strategist, will come to your place of business and audit the 4 components of customer experience, and give you action steps for moving forward to attract and retain more customers.
Attract More Customers
Customers make decisions within seconds of first seeing your business. Optimize how and where you are found, and the message your business sends to potential customers, so you can attract more of your ideal audience.
Increase Per Customer Revenue
Learn how to improve your customer's experience through upsells with integrity, and offers that can improve their customer experience.
Get Repeat & Referral Business
Through incentivization and strategic action, get loyal fans that can't wait to come back and to refer their friends and family.
I'm Robin Walker. Business owners and entrepreneurs come to me for a plan to get more customers into their business, and determine how to serve them well so they return and refer. I help them clarify where they want to be, what the next best step is, and how they are going to get there. Let's dive into your customer experience and see how we can make it more successful.
STEP ONE: BUSINESS VISIT
Robin will meet you at your place of business to do a foot traffic and first impression walk through. Then you will sit down to discuss background information on your current marketing, systems, and customer journey. (Don't worry if you don't have these formalized- we will talk through it together.) During the time together, you will get new ideas and insight into improvements.
STEP TWO: AUDIT SUMMARY AND ACTION PLAN
Receive the full Business Audit Summary. Meet with Robin for a follow up coaching call to review the summary, discuss it, and get guidance on your best strategic first focus. Document the next action steps for your focus.
"Working with Robin was one of the best decisions I've made in my business.
Within weeks of starting to work with her, I had set my quarterly goal, was making consistent progress toward it, and booked two new clients."
- Angie, coaching client
"Robin is a wonderful facilitator and did a great job of asking us the right questions and helping to brainstorm ideas that were specific to our business."
- Emily coaching & mastermind client
Examples of businesses we serve: counseling/mental health office, boutiques, coffee shop, chiro/PT office, restaurant, service based brick and mortar.
According to coschedule.com, Marketers who document strategy are 538% more likely to report success than those who don’t.
Making a small investment in professional business coaching and a strategy plan can have a long term effect on your future sales.
Book your Business Audit for $997.
There are potential customers out there waiting to find you. Don’t put your marketing on hold while you scramble to run your day to day. Let me help put a plan together and give you the accountability to put it in motion.